Customer Story

Improving parent engagement with a Digistorm App

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Ambrose Treacy College is a Catholic College for boys, located in Indooroopilly, Queensland. In search of a more effective and streamlined way to communicate with their school community, the school partnered with Digistorm back in 2016 to develop a parent communication app. We recently sat down with the team to learn more about their experience implementing the app.

The challenge

Before implementing a Digistorm App, the school primarily relied on email to communicate with its parent community, leading to email fatigue and little engagement. The Ambrose team determined that a single channel of communication was not optimal, and needed a way to communicate with parents without saturating their messages.

“We're a very busy boys' school, with lots of activities going on in the co-curricular departments, as well as across all of our learning. So, parents were bombarded with emails, and their natural response to that was not to read them.”

Implementing a school app

Since implementing a Digistom App, the team says they’ve completely streamlined its communication by sending targeted notifications.

“Anything that we have a tag for on the app, we can target a message to parents and feel completely confident that they will receive that message. From the user's perspective, it's very easy to set up or edit notices in an instant.”

Most-loved features

In addition to handy modules like news and notices, the app’s content management system is a notable feature that has boosted efficiency.

“From a back-end point of view, it's very simple for us to queue up, add content, and send out notifications with the click of a button means that our community can get the timely information that they need, on the right schedule.”

Are you thinking about a school app?
Talk to our team about how you can streamline communication.